If you receive a licensing error message, verify you have correctly entered your Customer Number and "SOLD TO" Zip Code. Continue clicking Next or Continue to launch the ProSeries software.
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The "SOLD TO" Zip Code should be the billing zip code used for your ProSeries software order.
Make any necessary changes, then click Next. In the Customer Information window, review the Customer Number and "SOLD TO" Zip code to ensure they are accurate.From the Windows Start menu choose the ProSeries 20YY folder.Apply updates once the download completes.This article references default installation paths and uses YY to reference the tax year in 20YY format. C: will always indicate the local drive and X: will always indicate the network drive.If there is no current sign in problems reported or you have not accessed ProSeries recently follow the steps below: Before you start:
If this error recently started happening and you were able to sign in successfully before, check here to see if there are any current known sign-in problems. When trying to sign in to ProSeries you receive the following error:
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